Testimonials

Browse reviews from our clients.

Frankie C.

Attorney’s themselves, The CREM team had the process dialed. After an unexpected family loss, we were in no condition to handle such a complicated transaction. From the very beginning, they laid out the process of the sale, their strategies to get it sold for the highest price, and executed each phase just as discussed. Professionalism at it’s finest.

Seller

It was not easy when my Grandfather passed away and his assets went into probate. Mark was the first Realtor® who reached out to me. He was kind and sympathetic. It was evident that he was most concerned about the loss of a loved one and making himself available if I had any questions about a very complicated probate process as it relates to selling property. It took me a good month or so after our initial contact before I was ready to even think about beginning the process of selling. Mark would call or email to check in with me to see if he could offer assistance, but he was never pushy and never tried to “sell” his service. His patience, understanding, and knowledge won my husband and me over. Thank goodness we went with Mark! The process ended up taking longer than anticipated and had Mark not been completely proactive in moving things along, negotiating for us, and advocating for us…

It was not easy when my Grandfather passed away and his assets went into probate. Mark was the first Realtor® who reached out to me. He was kind and sympathetic. It was evident that he was most concerned about the loss of a loved one and making himself available if I had any questions about a very complicated probate process as it relates to selling property. It took me a good month or so after our initial contact before I was ready to even think about beginning the process of selling. Mark would call or email to check in with me to see if he could offer assistance, but he was never pushy and never tried to “sell” his service. His patience, understanding, and knowledge won my husband and me over. Thank goodness we went with Mark! The process ended up taking longer than anticipated and had Mark not been completely proactive in moving things along, negotiating for us, and advocating for us, it would have taken even longer. I cannot say enough great things about Mark as a Realtor® and just as being a genuine person. Without Mark, I can honestly say that this process would have been way too overwhelming for me, even with a probate attorney.

Della S.

I thoroughly enjoyed my real estate selling experience with Leticia Munoz and her brokerage firm, Crem. I cannot say that about all of my previous experiences with agents buying and selling real estate. Ms. Munoz's professional yet friendly attitude, her knowledge of probate and estate rules, and her patience and understanding as she guided me through the selling process exceeded my expectations. She was responsive at every turn of events and was willing to explain each step so that I could clearly understand the process and know what to expect next. I appreciated her compassion and understanding particularly since I was dealing not only with selling my mother's home (and family home for decades) but also with the very recent death of my brother. I believe Leticia is an asset to her firm and I would recommend her services to anyone looking to buy or sell real estate, and most definitely …

I thoroughly enjoyed my real estate selling experience with Leticia Munoz and her brokerage firm, Crem. I cannot say that about all of my previous experiences with agents buying and selling real estate. Ms. Munoz's professional yet friendly attitude, her knowledge of probate and estate rules, and her patience and understanding as she guided me through the selling process exceeded my expectations. She was responsive at every turn of events and was willing to explain each step so that I could clearly understand the process and know what to expect next. I appreciated her compassion and understanding particularly since I was dealing not only with selling my mother's home (and family home for decades) but also with the very recent death of my brother. I believe Leticia is an asset to her firm and I would recommend her services to anyone looking to buy or sell real estate, and most definitely anyone needing an agent for a probate real estate sale.

Brittany S.

Leticia Munoz hands down the best Realtor® I’ve ever worked with. Not only does she go above and beyond, but she actually cares for her clients. I was a bit hesitant on a purchase and she was so patient and never forced me into getting something I wasn’t 100% about. In the end, we found the perfect house I had no doubt about. She stuck by our side throughout the entire process of purchasing our new home, unlike other Realtors® who once you start the escrow disappear. She repeatedly answered all of my repetitive questions and I had many, but she would continue to remind me she was happy to do it. In short, she was the most polite, caring, and really listened to what I wanted and what I was looking for, and got the job done. Simply amazing to work with.

Augus W.

Mark and his entire office were excellent! Mark has extensive knowledge of the market as well as all the nuances of probate property. My specific transaction was nothing short of surprising. Anything that came up, from tenant law, a chain of title, environmental validity, residential and commercial, Mark knew exactly what to do with sound and honest advice. His crew is very tech-savvy as well, so I was able to take care of almost all transactions via email, phone, or DocuSign. He was able to school me on the finer points of probate real estate and also respect my opinion. Cannot say enough good things about my first of many transactions with CREM Group and Mark Cianciulli. Highly recommend it! 5 out of 5.

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