Browse reviews from our clients.
Mark Cianciulli, founder of The CREM Group, was recommended to us by our Probate Attorney’s office after we learned that the need for a “specialist” in handling Probate transactions was highly desirable. Little did we know until we were in the thick of things just how difficult our Probate would become, and how much value Mark was bringing to the table, not just as a Real Estate Broker, but also as an Attorney AND CPA! Immediately his listing manager and Realtor associate, Patrick Sweeney, became our go-to contact. There was no end to the amount of time both men shared with us and marketing our home – constant communication 24/7 if we needed it. We never felt a question was too elementary or too difficult to explain. The sales strategy was laid out for us literally hours after we signed with The CREM Group, and they hit the ground running hard and fast. In a few short weeks we were in …
Mark Cianciulli, founder of The CREM Group, was recommended to us by our Probate Attorney’s office after we learned that the need for a “specialist” in handling Probate transactions was highly desirable. Little did we know until we were in the thick of things just how difficult our Probate would become, and how much value Mark was bringing to the table, not just as a Real Estate Broker, but also as an Attorney AND CPA! Immediately his listing manager and Realtor associate, Patrick Sweeney, became our go-to contact. There was no end to the amount of time both men shared with us and marketing our home – constant communication 24/7 if we needed it. We never felt a question was too elementary or too difficult to explain. The sales strategy was laid out for us literally hours after we signed with The CREM Group, and they hit the ground running hard and fast. In a few short weeks we were in Escrow at 10% above asking price. Patrick was always patient and kind explaining all the particulars of nearly 1,000 pages of documents. There aren’t enough words to express our gratitude and thanks for the professional way our total experience was handled.
Attorney’s themselves, The CREM team had the process dialed. After an unexpected family loss, we were in no condition to handle such a complicated transaction. From the very beginning, they laid out the process of the sale, their strategies to get it sold for the highest price, and executed each phase just as discussed. Professionalism at it’s finest.
It was not easy when my Grandfather passed away and his assets went into probate. Mark was the first Realtor® who reached out to me. He was kind and sympathetic. It was evident that he was most concerned about the loss of a loved one and making himself available if I had any questions about a very complicated probate process as it relates to selling property. It took me a good month or so after our initial contact before I was ready to even think about beginning the process of selling. Mark would call or email to check in with me to see if he could offer assistance, but he was never pushy and never tried to “sell” his service. His patience, understanding, and knowledge won my husband and me over. Thank goodness we went with Mark! The process ended up taking longer than anticipated and had Mark not been completely proactive in moving things along, negotiating for us, and advocating for us…
It was not easy when my Grandfather passed away and his assets went into probate. Mark was the first Realtor® who reached out to me. He was kind and sympathetic. It was evident that he was most concerned about the loss of a loved one and making himself available if I had any questions about a very complicated probate process as it relates to selling property. It took me a good month or so after our initial contact before I was ready to even think about beginning the process of selling. Mark would call or email to check in with me to see if he could offer assistance, but he was never pushy and never tried to “sell” his service. His patience, understanding, and knowledge won my husband and me over. Thank goodness we went with Mark! The process ended up taking longer than anticipated and had Mark not been completely proactive in moving things along, negotiating for us, and advocating for us, it would have taken even longer. I cannot say enough great things about Mark as a Realtor® and just as being a genuine person. Without Mark, I can honestly say that this process would have been way too overwhelming for me, even with a probate attorney.
I thoroughly enjoyed my real estate selling experience with Leticia Herrera and her brokerage firm, The CREM Group. I cannot say that about all of my previous experiences with agents buying and selling real estate. Ms. Herrera's professional yet friendly attitude, her knowledge of probate and estate rules, and her patience and understanding as she guided me through the selling process exceeded my expectations. She was responsive at every turn of events and was willing to explain each step so that I could clearly understand the process and know what to expect next. I appreciated her compassion and understanding particularly since I was dealing not only with selling my mother's home (and family home for decades) but also with the very recent death of my brother. I believe Leticia is an asset to her firm and I would recommend her services to anyone looking to buy or sell real estate, and mo…
I thoroughly enjoyed my real estate selling experience with Leticia Herrera and her brokerage firm, The CREM Group. I cannot say that about all of my previous experiences with agents buying and selling real estate. Ms. Herrera's professional yet friendly attitude, her knowledge of probate and estate rules, and her patience and understanding as she guided me through the selling process exceeded my expectations. She was responsive at every turn of events and was willing to explain each step so that I could clearly understand the process and know what to expect next. I appreciated her compassion and understanding particularly since I was dealing not only with selling my mother's home (and family home for decades) but also with the very recent death of my brother. I believe Leticia is an asset to her firm and I would recommend her services to anyone looking to buy or sell real estate, and most definitely anyone needing an agent for a probate real estate sale.
Leticia Herrera hands down the best Realtor® I’ve ever worked with. Not only does she go above and beyond, but she actually cares for her clients. I was a bit hesitant on a purchase and she was so patient and never forced me into getting something I wasn’t 100% about. In the end, we found the perfect house I had no doubt about. She stuck by our side throughout the entire process of purchasing our new home, unlike other Realtors® who once you start the escrow disappear. She repeatedly answered all of my repetitive questions and I had many, but she would continue to remind me she was happy to do it. In short, she was the most polite, caring, and really listened to what I wanted and what I was looking for, and got the job done. Simply amazing to work with.
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LOS ANGELES 611 N Brand Blvd Suite 1300 Glendale CA 91203 (323) 347-1009 NEWPORT BEACH 4041 MacArthur Blvd. Suite 400 Newport Beach, CA 92660 (949) 491-1194